Return Policy
Return Policy for Aura Stores
Overview
At Aura Stores, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help.
Return Period
You have 30 days from the date of delivery to initiate a return.
Eligibility for Returns
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In the original packaging, including tags and labels.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Downloadable software products
- Personal care items
How to Return an Item
- Contact Us: Email us at info@Aura-Stores.com with your order number and reason for return.
- Return Instructions: We will provide you with instructions on how to return your item.
- Ship the Item: Pack the item securely and ship it back to us.
Refunds
Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Exchanges
If you received a defective or damaged item, please contact us at info@Aura-Stores.com for an exchange.
Contact Us
For any questions regarding our return policy, please contact us:
- Email: info@Aura-Stores.com
Thank you for shopping with Aura Stores!